Terms of Use

 

OVERVIEW

Welcome to Cotton Silence. The terms “we,” “us,” and “our” refer to Cotton Silence, a brand operated by NOKOMIS WEBSTORE.

We provide this website and related services to offer a simple, reliable, and transparent shopping experience.

By using our site, you agree to these Terms of Service and our Privacy Policy.

If you do not agree to these Terms, you must not use our services.

 

1. ACCESS AND ACCOUNT

You need to be of legal age in your country to use our services.

Please make sure the info you provide is accurate and up-to-date when you create an account on our site.

You're responsible for keeping your login details safe and for everything that happens with your account.

 

2. OUR PRODUCTS

We strive to present our products as accurately as possible, but colors may vary depending on your screen, lighting, or the fabric's dye lot.

The stated acoustic and thermal performance values depend on installation conditions, dimensions, the type of opening, the condition of the building, and the actual layout of the dwelling.

A soundproof curtain can reduce noise pollution, but it is no substitute for comprehensive building insulation.

We might change or remove products anytime without telling you beforehand.

The number of items available might be limited due to our production schedule.

 

3. ORDERS

By placing an order, you are making an offer to purchase. We may accept or reject this order.

We only accept an order once we've received and processed your payment.

Please review your order before confirming it, including the dimensions, color, finish, options, shipping address, and price.

For custom-made products, production can begin once the order has been confirmed.

Returns are handled according to our Refund Policy, which you can find on our website.

 

4. PRICES & BILLING

Prices can change without notice.

Prices shown include VAT unless otherwise noted, but do not include shipping costs.

Please make sure your payment info is accurate and valid.

You're confirming that you're authorized to use the payment method you've provided.

 

5. SHIPPING & DELIVERY

Shipping terms, estimated delivery times, and package receipt procedures are outlined in our Shipping Policy.

The delivery times listed may vary depending on material availability, production, shipping, the time of year, or exceptional circumstances.

If you encounter any delivery issues, please contact Cotton Silence at contact@cottonsilence.com.

 

6. INTELLECTUAL PROPERTY

Everything on the Cotton Silence website is protected by current laws.

This includes, in particular, text, photographs, videos, logos, technical content, product pages, graphic elements, and brand elements.

You may not copy, reproduce, modify, distribute, or use this content without prior written permission.

 

7. THIRD-PARTY TOOLS

We might offer tools that come from third parties.

They are provided "as is," without any specific warranty on our part.

You use them at your own risk.

 

8. LINKS TO THIRD PARTIES

Our site might have links to other websites.

We are not responsible for the content of third-party websites, their practices, or purchases made through those websites.

 

9. OUR RELATIONSHIP WITH SHOPIFY

Our store uses Shopify, but your purchases are made directly from Cotton Silence, a brand operated by NOKOMIS WEBSTORE.

Shopify is not responsible for the sales or products offered on our site.

 

10. PRIVACY POLICY

The data we collect follows our Privacy Policy, which you can find on the site.

Shopify might also collect data to host the site and make sure it runs smoothly.

 

11. FEEDBACK

Any feedback or suggestions you submit may be used by Cotton Silence to improve its products, services, and content.

You must ensure that you have the necessary rights to publish or distribute this content.

 

12. ERRORS AND OMISSIONS

We can fix any errors or inaccuracies on the site without telling you beforehand.

We may also cancel an order that contains a clear error in price, availability, or description.

 

13. FORBIDDEN USES

You must not use our services in any illegal, abusive, or harmful manner.

You must not attempt to attack, disrupt, copy, or exploit the site in any unauthorized manner.

We may suspend an account or refuse an order in the event of a breach of these Terms.

 

14. TERMINATION

We may suspend access to the site or certain services if necessary, particularly in the event of misuse or a violation of these Terms.

All financial obligations are still due up until the termination date.

 

15. DISCLAIMER

The services are provided "as is," to the extent permitted by law.

We do not guarantee that the site will be completely free of errors, interruptions, or temporary downtime.

 

16. LIMITATION OF LIABILITY

NOKOMIS WEBSTORE shall not be held liable for any indirect losses or damages resulting from improper use of the website or the products, to the extent permitted by law.

This limitation does not deprive the customer of the applicable statutory warranties.

 

17. INDEMNIFICATION

You agree to indemnify us in the event of a dispute arising from your misuse of the site or a breach of these Terms.

 

18. SEVERABILITY

If any provision becomes invalid, the remaining provisions remain valid.

 

19. WAIVER AND ENTIRE AGREEMENT

Not enforcing a clause doesn't mean we're waiving it.

These Terms constitute the entire agreement between you and Cotton Silence regarding the use of the site.

 

20. ASSIGNMENT

You can't transfer your rights without our written permission.

We may transfer our obligations in the ordinary course of business.

 

21. GOVERNING LAW

French law applies to these Terms.

In the event of a dispute, the applicable rules of jurisdiction shall be those provided for by applicable law.

 

22. CHANGES TO THESE TERMS

We can change these Terms at any time.

Your continued use of the site following any changes constitutes your acceptance of the updated Terms and Conditions.

 

23. CONTACT DETAILS

NOKOMIS WEBSTORE – Cotton Silence

1 Rue de Condé, Paris, 75006, France

SIRET: 919 601 559 00017

VAT: FR44919601559

Email: contact@cottonsilence.com